top of page

FAQ
-
What to bring ?Towels, sunscreen, swimsuit, snacks and drinks. Fuel⛽️, ice❄️, and water💦 in a cooler are included in the price of your trip.
-
Where is the pick up location ?Each boat has its specific pickup location, so we will send you all the information about the place. The address for pick up with the Vice Boat 1 is "Chamonix Marina" - 3480 NW 21st Street, Miami, FL 33142.🛥️
-
What is not included ?For Vice Boat 1: ⚓️Captain fee ($40/H) 🛥️Gratuity for the Captain (10 to 20% appreciated) 🍕Snacks and drinks are not included. However, feel free to bring along snacks or a picnic lunch or dinner, as well as your own drinks.
-
What is included ?💦 Water ❄️Ice in a cooler ⛑️Life jackets 🎶Sound system with bluetooth so you can connect your phone ⛽️ Fuel for the duration of your charter
-
Are kids allowed ?We accept kids older than 5 years old, with their parents. We have kids life jackets, please make sure to let us know if your group count some kids, they’ll love our slide boat!
-
Are pets allowed ?For safety reasons, we do not accept any pets onboard
-
Are we allowed to bring your own beverages ?Feel free to bring your own beverages and food. We do not accept beverages that might stain the boat such as red wine, cranberry etc...
-
Where can we go ? Where does the boat take us ?The sightseeing part will show you some luxurious villas, Downtown, Brickell, Miami River, and Marine Stadium area, then we would set you up on a desert island where you can enjoy the slide, powerful sound system ( you can connect your phone via Bluetooth), inflatables and the water. Trip 1: Luijo's island (Sea stadium) Trip 2: Monument island
-
Can I rent a boat without a captain ?For your safety and experience, our boats must be operated by an approved USCG captain. We’ll send you a list of approved captain for you to choose from!
-
What are the times ? Can we take the boat at night ?We have departure at 10:30am, 11:30am, 2:45 pm, 3:45 pm or 6:45 pm for sunset and evening cruises. We can be flexible on departure time, upon availability.
-
How does your security deposit works ?We do not require a security deposit.
-
Do we have to clean the boat after the charter ?You take care of the fun🎉, we take care of the rest, Safety and cleaning! The captain is in charge of cleaning the boat.
-
What happens in case of bad weather ?Miami weather sometimes shows as thunderstorm. However, even if it rains, it usually small short showers. Our captains will always chase the sun and go where the risk of rain would be minimal. Most importantly, the captain will prioritize safety always. This said, if we encounter an “unusual and dangerous situation due to weather” VBC will always try to accommodate by re-scheduling or refund if needed. Full refund -$80 fee if we must cancel your trip, partial 50% refund if you don’t want to wait for the showers to pass and it clears out after 1h maximum. If it rains for more than 1h, Full refund - $80 fee . So, no worries. We will make sure that you and your guests have a blast!
-
How does the cancellation policy works?In case of cancellation due to dangerous weather conditions, a 100% credit for 2 years will be submitted for any days within availabilities - $80 reservation fee. If small showers, our captains will always do their best to chase the sun, there will be no refund for small showers. No refund if the sky is cloudy. We always try our best to have our guests enjoy the day on the water. - Full refund -$80 reservation fee for a cancellation made 30 days or more before the trip start. - 50% refund for cancellations made within 8-29 days of trip start. - No refund for cancellations made within 7 days of the trip start date. At management discretion, we could offer rescheduling or credit for another reservation for a cancellation, call or email us. A $80 reservation fee will be charged.
-
Useful tips ?Rules and Regulations: ⚓️Reservations in advance are mandatory to insure availability ✨Minimum age requirement is 5 years-old. 🛥️The captain has the authority for the boat, and any changes or cancellations of trips will be for the sole purpose of ensuring safety.
bottom of page