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FAQ
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What to bring ?Towels, sunscreen, swimsuit, snacks and drinks. Fuel⛽️, ice❄️, and water💦 in a cooler are included in the price of your trip.
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Where is the pick up location ?Each boat has its specific pickup location, so we will send you all the information about the place. The address for pick up with the Vice Boat 1 is "Chamonix Marina" - 3480 NW 21st Street, Miami, FL 33142.🛥️
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What is not included ?For Vice Boat 1: ⚓️Captain fee ($40/H) 🛥️Gratuity for the Captain (10 to 20% appreciated) 🍕Snacks and drinks are not included. However, feel free to bring along snacks or a picnic lunch or dinner, as well as your own drinks.
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What is included ?💦 Water ❄️Ice in a cooler ⛑️Life jackets 🎶Sound system with bluetooth so you can connect your phone ⛽️ Fuel for the duration of your charter
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Are kids allowed ?We accept kids older than 5 years old, with their parents. We have kids life jackets, please make sure to let us know if your group count some kids, they’ll love our slide boat!
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Are pets allowed ?For safety reasons, we do not accept any pets onboard
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Are we allowed to bring your own beverages ?Feel free to bring your own beverages and food. We do not accept beverages that might stain the boat such as red wine, cranberry etc...
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Where can we go ? Where does the boat take us ?The sightseeing part will show you some luxurious villas, Downtown, Brickell, Miami River, and Marine Stadium area, then we would set you up on a desert island where you can enjoy the slide, powerful sound system ( you can connect your phone via Bluetooth), inflatables and the water. Trip 1: Luijo's island (Sea stadium) Trip 2: Monument island
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Can I rent a boat without a captain ?For your safety and experience, our boats must be operated by an approved USCG captain. We’ll send you a list of approved captain for you to choose from!
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What are the times ? Can we take the boat at night ?We have departure at 10:30am, 11:30am, 2:45 pm, 3:45 pm or 6:45 pm for sunset and evening cruises. We can be flexible on departure time, upon availability.
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How does your security deposit works ?We do not require a security deposit.
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Do we have to clean the boat after the charter ?You take care of the fun🎉, we take care of the rest, Safety and cleaning! The captain is in charge of cleaning the boat.
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What happens in case of bad weather?Miami weather sometimes shows as thunderstorms. However, even if it rains, it is usually small short showers. Our captains will always chase the sun and go where the risk of rain would be minimal. Most importantly, the captain will prioritize safety always. This said, if we encounter an “unusual and dangerous situation due to weather” VBC will always try to accommodate by rescheduling or refunding if apply, according to our cancellation policy.
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How does the cancellation policy works?I1. Deposit Policy: A 50% deposit is required at the time of booking to secure your reservation. This deposit is non-refundable under all circumstances. 2. Weather-Related Cancellations: Safety is our top priority. In the event of dangerous weather conditions, as determined by our experienced captains and/or local authorities, we offer the following options: Option 1: Reschedule your trip for a later date, subject to availability. Option 2: If rescheduling is not possible, we will provide a 50% refund of the total booking amount. 3. Inclement Weather: For minor weather inconveniences such as small showers or cloudy days that do not pose a safety risk, our regular cancellation policy applies: No refunds will be issued for trips canceled due to small showers or cloudy weather. 4. Customer-Initiated Cancellations: If you wish to cancel your booking for reasons other than weather, the standard cancellation policy applies: The 50% deposit is non-refundable. Cancellations made 7 days or more in advance of the scheduled trip may be eligible for a refund of any additional payments made beyond the deposit. Cancellations made within 7 days of the scheduled trip are non-refundable. 5. Captain's Discretion: Our captains have the final authority to determine if weather conditions are unsafe for boating. Their decisions are made with your safety in mind. 6. Contact Information: To make any changes to your reservation or to cancel, please contact us at contact@viceboatclub.com as soon as possible. By booking a trip with Vice Boat club, you acknowledge and accept our cancellation policy. We appreciate your understanding and cooperation in ensuring a safe and enjoyable boating experience for all our customers. Note: This cancellation policy is subject to change without notice. Please check our website or contact us directly for the most up-to-date policy.
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Useful tips ?Rules and Regulations: ⚓️Reservations in advance are mandatory to ensure availability ✨Minimum age requirement is 5 years old. 🛥️The captain has the authority for the boat, and any changes or cancellations of trips will be for the sole purpose of ensuring safety.
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