Question 1

What is Vice Boat Club’s deposit and cancellation policy?

Accepted Answer

1. Deposit Policy:
 • A 30% deposit is required at the time of booking to secure your reservation.
 • This deposit is non-refundable under all circumstances.
2. Weather-Related Cancellations:
 • Safety is our top priority. In the event of dangerous weather conditions, as determined by our experienced captains and/or local authorities, we offer the following options:
    • Option 1: Reschedule your trip for a later date, subject to availability.
    • Option 2: If rescheduling is not possible, we will provide a 70% refund of the total booking amount.
3. Inclement Weather:
 • For minor weather inconveniences such as small showers or cloudy days that do not pose a safety risk, our regular cancellation policy applies:
    • No refunds will be issued for trips canceled due to small showers or cloudy weather.
4. Customer-Initiated Cancellations:
 • If you wish to cancel your booking for reasons other than weather, the standard cancellation policy applies:
    • The 30% deposit is non-refundable.
    • Cancellations made 7 days or more in advance of the scheduled trip may be eligible for a refund of any additional payments made beyond the deposit.
    • Cancellations made within 7 days of the scheduled trip are non-refundable.
5. Captain's Discretion:
 • Our captains have the final authority to determine if weather conditions are unsafe for boating. Their decisions are made with your safety in mind.
6. Contact Information:
 • To make any changes to your reservation or to cancel, please contact us at contact@viceboatclub.com  as soon as possible.
By booking a trip with Vice Boat club, you acknowledge and accept our cancellation policy. We appreciate your understanding and cooperation in ensuring a safe and enjoyable boating experience for all our customers.
Note: This cancellation policy is subject to change without notice. Please check our website or contact us directly for the most up-to-date policy.

Question 2

What to bring ?

Accepted Answer

Towels, sunscreen, swimsuit, snacks and drinks. Fuel⛽️, ice❄️, and water💦 in a cooler are included in the price of your trip.

Question 3

Where is the pick up location ?

Accepted Answer

Each boat has its specific pickup location, so we will send you all the information about the place. 
The address for pick up with the Vice Boat 1 is "Chamonix Marina" - 3480 NW 21st Street, Miami, FL 33142.🛥️

Question 4

What is not included ?

Accepted Answer

For Vice Boat 1: 
⚓️Captain fee ($40/H) 
🛥️Gratuity for the Captain (10 to 20% appreciated) 
🍕Snacks and drinks are not included. However, feel free to bring along snacks or a picnic lunch or dinner, as well as your own drinks.

Question 5

What is included ?

Accepted Answer

💦 Water
❄️Ice in a cooler
⛑️Life jackets 
🎶Sound system with bluetooth so you can connect your phone
⛽️ Fuel for the duration of your charter

Question 6

Are kids allowed ?

Accepted Answer

We accept kids older than 5 years old, with their parents. We have kids life jackets, please make sure to let us know if your group count some kids, they’ll love our slide boat!

Question 7

Are pets allowed ?

Accepted Answer

For safety reasons, we do not accept any pets onboard

Question 8

Are we allowed to bring your own beverages ?

Accepted Answer

Feel free to bring your own beverages and food. We do not accept beverages that might stain the boat such as red wine, cranberry etc...

Question 9

Where can we go ? Where does the boat take us ?

Accepted Answer

The sightseeing part will show you some luxurious villas, Downtown, Brickell, Miami River, and Marine Stadium area, then we would set you up on a desert island where you can enjoy the slide, powerful sound system ( you can connect your phone via Bluetooth), inflatables and the water.

Trip 1: Luijo's island (Sea stadium)
Trip 2: Monument island

Question 10

Can I rent a boat without a captain ?

Accepted Answer

For your safety and experience, our boats must be operated by an approved USCG captain. We’ll send you a list of approved captain for you to choose from!

Question 11

What are the times ? Can we take the boat at night ?

Accepted Answer

We have departure at 10:30am, 11:30am, 2:45 pm, 3:45 pm or 6:45 pm for sunset and evening cruises. We can be flexible on departure time, upon availability.

Question 12

How does your security deposit works ?

Accepted Answer

We do not require a security deposit.

Question 13

Do we have to clean the boat after the charter ?

Accepted Answer

You take care of the fun🎉, we take care of the rest, Safety and cleaning! The captain is in charge of cleaning the boat.

Question 14

Useful tips ?

Accepted Answer

Rules and Regulations:
⚓️Reservations in advance are mandatory to ensure availability
✨Minimum age requirement is 5 years old.
🛥️The captain has the authority for the boat, and any changes or cancellations of trips will be for the sole purpose of ensuring safety.

Question 15

What is Vice Boat Club's policy if there’s rain or bad weather?

Accepted Answer

Miami weather sometimes shows as thunderstorms. However, even if it rains, it is usually small short showers. Our captains will always chase the sun and go where the risk of rain would be minimal. Most importantly, the captain will prioritize safety always. This said, if we encounter an “unusual and dangerous situation due to weather” VBC will always try to accommodate by rescheduling or refunding if apply, according to our cancellation policy.

Question 16

How can I book a boat for a bachelorette party in Miami with Vice Boat Club?

Accepted Answer

You can book online or contact us at +1 786 824 4913 or contact@viceboatclub.com.(contact@viceboatclub.com) Early booking is recommended!

Question 17

What’s included when renting a boat in Miami?

Accepted Answer

Your selected crew, fuel, water, and ice are included. Decorations and catering are an add-on option.

Question 18

Can I bring my own food and drinks on Vice Boat Club boats? Do you offer catering?

Accepted Answer

Yes! You’re welcome to bring your own. We also offer catering and boat provisioning services if needed.

Question 19

Are children and pets allowed on Boat rentals in Miami?

Accepted Answer

Of course, children are welcome on all our boats! Please note that children under 5 need a life jacket specifically designed for their age. You can bring your own, or let us know in advance so we can check availability. Pets are also welcome! Just let us know if you’re bringing your furry friend so we can ensure you have a pet-friendly boat.

Question 20

What additional services does Vice Boat Club offer, like catering and decorations?

Accepted Answer

We offer a variety of additional services, including catering, boat provisioning, party decorations, personalized party supplies, and any other ideas you have in mind. Feel free to reach out to us, and we’ll help turn your vision into reality!

Question 21

Is tipping included in Vice Boat Club rentals? What’s the recommended tip?

Accepted Answer

• Tips      are not included or required but are appreciated (10-20% recommended).

Question 22

Can I play my own music on a Vice Boat Club boat rental?

Accepted Answer

All our boats have sound systems, so bring your playlist and set the vibe!

Question 23

When I rent a boat in Miami, where does it go? What are the destination options?

Accepted Answer

We have two main routes. The first is to Marine Stadium, which is usually the closest destination to the marina. There, the boat will anchor so you can enjoy the sea and be surrounded by other boats. The second option is Monument Island, a small deserted island near the famous celebrity homes. On the way to the island, you’ll enjoy views of the mansions before relaxing in the water. If you have a different destination in mind, let us know, and we’ll arrange it for you!

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